Effective date: January 1, 2026
Tankless Water Heater Repair Prescott respects your privacy. This policy explains what information we collect, how we use it, and the choices you have. It applies to our website and to the services we provide in and around Prescott, Arizona.
Information We Collect
When you contact us or book a service, we collect your name, phone number, email address, and the service address where you need tankless water heater repair. We also collect details about your water heater and the problem you're experiencing so we can help you faster.
Like most websites, we automatically collect basic technical information such as your IP address, browser type, and the pages you visit. This helps us understand how people use our site and improve it over time.
How We Use Information
We use your information to schedule appointments, send you updates about your service, and provide the repair work you requested. We may also use it to follow up after a job to make sure everything is working properly.
With your permission, we may send you occasional reminders or service tips. You can opt out of these messages at any time.
Cookies and Tracking
Our website uses cookies and similar technologies to remember your preferences and understand how visitors move through our site. Cookies help us make the site work better for you.
You can set your browser to refuse cookies or alert you when cookies are being sent. If you disable cookies, some parts of our site may not work as well.
Analytics and Third-Party Tools
We use third-party analytics tools, like Google Analytics, to see how many people visit our site and which pages are most popular. These tools collect anonymous data and do not identify you personally.
We may also use third-party scheduling or communication tools to manage appointments and messages. These providers have their own privacy policies, and we encourage you to review them.
Data Sharing and Disclosure
We do not sell, rent, or trade your personal information. We share it only with trusted service providers who help us run our business, such as scheduling software or payment processors, and only as needed to serve you.
We may disclose information if required by law or to protect the safety and rights of our customers, our team, and the public.
Data Retention
We keep your personal information only as long as necessary to provide services, meet legal requirements, and resolve any issues. When it's no longer needed, we securely delete or anonymize it.
Data Security
We take reasonable steps to protect your information from unauthorized access, loss, or misuse. These steps include secure storage and limiting access to only those who need it to do their jobs.
No method of transmission over the internet is 100% secure, but we work hard to keep your data safe.
User Rights
You have the right to ask us what personal information we hold about you, to correct any mistakes, or to request that we delete it. You can also ask us to stop using your information for marketing purposes.
To exercise any of these rights, just contact us using the details below. We'll respond promptly.
Children's Privacy
Our services are meant for adults. We do not knowingly collect personal information from children under 13. If you believe a child has provided us with personal information, please contact us so we can remove it.
Changes to This Policy
We may update this Privacy Policy from time to time. When we do, we'll post the new version on this page and update the effective date. We encourage you to review it periodically.
Contact Information
If you have questions about this Privacy Policy or how we handle your information, please reach out to us. We're happy to help.